Refund Policy

At THE JANTA VOICE, we sell digital products such as eBooks, PDFs, checklists, planners, and other downloadable resources. Please read this policy carefully before making any purchase, as it outlines our refund terms and conditions.

1. No Refund on Digital Products

Due to the nature of digital content, all sales are final. Once a product is downloaded or accessed, it cannot be returned, and no refund will be issued under normal circumstances.

✔ We recommend reading the product description, preview, and FAQ thoroughly before purchasing.

2. Exceptions — Refunds May Be Issued If:

We may offer a refund only under the following rare circumstances:

• You were charged more than once for the same product
• You received a corrupt or unusable file, and we were unable to resolve the issue within 72 hours
• You accidentally bought the same product twice using different emails and provide proof

For all such issues, you must:

• Contact us within 3 days of purchase
• Share the payment receipt and describe the issue clearly

📧 Email: [email protected]

3. No Refunds For:

• Change of mind
• Incompatibility with your device or software
• Lack of understanding about the file format (e.g., PDF, ZIP, DOCX)
• Claims after 3 days of purchase

4. Product Support

If you face any issue with downloading, opening, or using a purchased file, we are happy to assist via email. Kindly contact us and we will respond within 48-72 business hours.

5. Modifications to the Policy

We reserve the right to modify this Refund Policy at any time. Updates will be published on this page. Continued use of our services after changes means you accept the revised policy.

6. Contact Us